Scammers continue to target REC members
Posing as representatives from REC, potential thieves have attempted to scam a small number of members by calling to demand immediate payment of bills. REC warns all of its members to not become a victim of this crime.
"We want all of our members to be aware of the threat of scammers calling to demand immediate payment for services from REC," said Maxie Rozell, REC's manager of safety, security and risk management. "The scammers claim that electric service will be disconnected unless the bill is paid immediately. Please report these issues to the Cooperative and local law enforcement if you think you have been scammed."
REC will notify its members when payment has not been received and if disconnection of their electric service is pending. The Cooperative's member service representatives do not demand immediate payment, but can take payments over the phone when necessary.
Rozell added, "In some cases the scammers have even demanded REC members meet them at a location to make the immediate payment. REC's employees work very hard to accommodate our members, but with our safety and yours as our top priority, we would never request a member meet us somewhere to make a payment for any service. We hope this warning is heard and shared so everyone can avoid these types of traps."
All of REC's members should be aware of the possibility of being scammed. If you have questions or concerns about a phone call from someone claiming to be an REC employee, report the suspicious activity to the Cooperative by calling 1-800-552-3904.
"Our members should never feel threatened or coerced by someone claiming to be with REC," says Rozell. "If a member is uncomfortable, they should hang up the phone, call us and ask that the matter be handled by another representative."
REC provides electric service to over 160,000 connections in parts of 22 Virginia counties. With its general office in Fredericksburg, Va., the Cooperative operates and maintains more than 17,000 miles of power lines through its service area, which ranges from the Blue Ridge Mountains to the tidal waters of the Chesapeake Bay. Follow REC on Facebook, Twitter and YouTube.