REC Helps Members Facing Financial Hardship
The Cooperative recognizes unforeseen circumstances such as a government shutdown, an unexpected high bill or other surprises can cause a financial strain. REC will work with individual members to address their individual circumstances. There are a variety of tools to help in times such as these:
Need a Payment Extension?
During cold winter months people use more electricity. Using more electricity equals a higher electric bill. For more winter energy saving tips click here.
If you are looking for a long term solution, budget billing might be for you. Your monthly bill is based on the average of the previous 12 months. Budget billing is available to all members who are current on their monthly bill. The amount is adjusted twice each year to compensate for variations in your energy use and power costs. It’s free to enroll.
Call us at 800-552-3904 or email firstname.lastname@example.org to sign up today!
Monitor and Manage Your Electricity Use
Check when your energy use was the highest using the My Usage tool in MyREC SmartHub. Identify when your family uses the most energy in your home, and set notifications to receive email or text alerts when your home has used a certain amount of electricity.
2-1-1 Virginia is a free service that can help you find the local resources you need.