REC Aggressively Working To Restore Power

Dec. 9, 2017

REC's restoration efforts are under way as crews work to repair damaged lines and equipment from this weekend’s winter storm.

“With the extent of damage we experienced we anticipate restoration efforts will not be complete until Sunday evening,” explained Ernie Young, director of operational and construction services at REC.

“We are fully staffing our call center around the clock until restoration efforts are complete so that information can be provided to members who call in. We moved crews from our western region as well as called on mutual aid crews from other Cooperatives to assist with restoration efforts in the eastern portion of the service territory.”

As of 2 p.m., this snowstorm has left nearly 3,200 REC members without electricity. Heavy, wet snow is weighing down branches and causing them to break, and even causing trees to fall onto power lines. This is resulting in broken poles and downed power lines.

“Crews have been dispatched to the affected areas and are working to restore service,” added Maxie Rozell, REC's manager of safety, security and risk management. “In some cases this could take an extended period of time because of the type of damage we are seeing. Please be aware that we are working to restore service as quickly and safely as possible and will continue to do so until all power is restored. We appreciate the patience our members are showing as we work to get their lights back on.”

REC offers the following tips in the event you experience an outage:

  • Call 1-800-552-3904 and follow the voice commands to report your outage.
  • Families who have special medical needs or elderly members should closely monitor the outage situation and make alternate arrangements, if needed.
  • Stay away from all downed power lines. Consider all lines energized, as well as trees or limbs in contact with lines. Please report downed power lines to REC and your local police department.
  • If you are using a portable electric generator, do not connect it directly to household wiring. Power from generators can back feed along power lines and electrocute anyone coming in contact with them, including line workers making repairs.

REC provides electric service to over 165,000 connections in parts of 22 Virginia counties. With its general office in Fredericksburg, Va., Rappahannock maintains more than 17,000 miles of power lines through its service area, which ranges from the Blue Ridge Mountains to the tidal waters of the Chesapeake Bay. For information about REC, please visit


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