Beware of scammers demanding immediate payment
Aug. 25, 2015
REC strongly urges members to beware of anyone calling to demand immediate payment for services from the Cooperative. Callers may claim the electric service will be disconnected unless the bill is immediately paid.
REC does not use collection agencies to contact members by phone. Employees from REC do attempt to contact members with delinquent payments to warn them that they are subject to disconnection, but that is done by an automated calling system that uses a pre-recorded message. The Cooperative’s member service representatives do not demand immediate payment, but can take payments over the phone when necessary.
If you receive a phone call from someone claiming to be an REC employee demanding immediate payment, report the suspicious activity to local law enforcement. If you are uncertain if a call you received came from a legitimate REC representative please call 1-800-552-3904 to confirm.