There's No Substitute For Being Prepared

Assemble an emergency storm kit containing:

• Flashlights and fresh batteries.
• Battery-powered radio or TV and extra batteries.
• Land-line phone with cord (cordless phones require electricity).
• Battery-powered or windup alarm clock.
• Supply of bottled water (one gallon per person per day).
• Non-perishable foods that require no heating.
• Blankets, bedding or sleeping bags.
• First-aid kit and prescription medications.
• Hand-operated can opener.
• Special items for infants, the elderly or family members with special needs.
• A variety of hand tools.
• List of emergency and REC phone numbers.
• Identification and copies of important family documents in a waterproof container.
• Cash (ATMs may be unavailable).

Develop, practice emergency plan with everyone in your house.

• Discuss what to do in case of an emergency.
• Bookmark REC's Outage Center on your smart device.
• When there is impending dangerous weather, fill your bathtub with water if your supply depends on electricity.
• Make sure your cell phones are charged.
• Protect and unplug electronic equipment.
• Ensure your contact information is up to date with REC (have your account number available and call REC or visit to update your information).
• If needed, register for REC's Serious Medical Condition Program (download the enrollment form and learn more at or call REC).
• If someone relies on life support equipment, identify an alternate location with power where they can go during an outage.
• Fill up your vehicles with gas in the event that you need to evacuate or relocate to another area; and if you use a portable generator, fill up fuel cans.


Report An Outage

Or call: 1-800-552-3904

Please do not use email or social media to report a power outage.