Tips for Using and MyREC SmartHub


Q. For,what tips do you have?

A. REC's website is designed to "adapt" to whatever device you're using to browse the web, whether it's a Windows desktop PC, a Mac laptop, an Android phone, or an iPad. The page contents automatically adjust to the proper size and proportions of your device's web browser.

Adding this site to your iPad or iPhone home screen

iPad and iPhone users may add an icon to their device's home screen by following these steps:

1. Navigate to the homepage of 2. Touch the icon that is a curved arrow enclosed in a square (at the top of an iPad screen or at the bottom of an iPhone screen). 3. Touch the "Add to Home Screen" option and then touch the Add button.

Q. For, what are the technical requirements or recommendations?

Recommended browser and computer settings

This website was built using HTML5 and CSS3.

For desktop users: To get the most from, please set your device display resolution to 1024 x 768 or higher on Internet Explorer 8.0+, FireFox 22+, Safari 6.0+, or Chrome 22+. The use of "scripts" must also be enabled for your web browser.

For mobile users: The site has been tested on tablets and smart phones running the Android operating system and on iPads and iPhones. The use of "scripts" must also be enabled on mobile device web browsers.

Use of spam e-mail filtering software

Important information sent to you through e-mail may be affected by spam filtering software that your Internet Service Provider may be using or that may be installed on your computer.

If you find that you are not receiving important e-mails from REC, you may need to adjust the settings of your spam filter.

Q. For MyREC SmartHub, what do I need to know?

REC is excited to introduce MyREC SmartHub. This new online portal can be accessed through the web or the new MyREC SmartHub Android or iOS app. Take control of your electricity use and REC Account like never before. In one place, you can:

  • Check and pay your bill
  • Sign up for email and text alerts
  • Monitor energy use
  • Report an outage
  • Contact REC
  • And much more!

To learn more and sign up for your free MyREC SmartHub account or download the app, please go here.

Q. For MyREC SmartHub, what are the technical requirements?

A. MyREC SmartHub is designed to work well with most mobile platforms and Web browsers.

Supported Web Browsers
Internet Explorer 11.0

In addition, SmartHub should work with Safari and Opera browsers, as well. However, should you encounter problems, please download one of the above browsers to enhance your experience.


SmartHub for iOS
Supports any device running minimum iOS 8.0+
iPhone 4S, 5, 5C, 5S, 6, 6+, 6s, 6s+, SE
iPod Touch 5G, 6G
iPad original, 2, 3, 4, Air, Air 2, Mini, Mini 2, Mini 3, Mini 4, Pro (9.7" & 12.9")

SmartHub for Android
Requires minimum Android 4.1 (Jellybean) or higher
Supports phone and tablet devices of all sizes
Google Play required (Amazon Kindle devices not supported)

MyREC SmartHub ImageTake control of your REC account and monitor your energy use in MyREC SmartHub.