As an REC member-owner, you have the opportunity to meet your board members each year at the Annual Meeting and at REC's Get Connected event. In addition, you may contact the Board of Directors using the email form below. REC staff monitors the inbox during business hours, Monday through Friday,
8 a.m. to 5 p.m. We look forward to hearing from you and a response will sent as quickly as possible.

To request routine services or to report an outage, please use the links below. You may call using REC's main number, 800-552-3904 or Commercial Accounts, 800-920-9288.

For specific questions relating to:

Power Outages:
Online Outage Reporting
MyREC SmartHub
Call: 1-800-552-3904

Billing, Payment or Account Information:
Email: office@myrec.coop
Call: 1-800-552-3904

Please complete the following form:
 (10-digit number. e.g. 5555555555) 
Are you an REC Member-Owner
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REC STORIES

Beyond the Flags: Five Lines VA811 May Not Mark

Wednesday | August 12, 2026
This week’s VA811 Day is designed to remind commonwealth residents to contact Virginia 811 before starting any project that disturbs the ground.
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Crews Restore Power Overnight to More Than 95% of Storm-Affected Members Across REC Territory

Tuesday | August 11, 2026
Crews, contractors and support teams worked through the night to restore power to more than 95% of members affected after damaging thunderstorms swept...
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Severe Storms Cause Widespread Outages Across REC’s Service Territory

Monday | August 10, 2026
A powerful line of thunderstorms moved through REC's entire service territory late this afternoon and into the evening, bringing intense rain and stro...
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