Looking out for You

Member Service

We understand the challenges everyone is facing due to economic uncertainty and fluctuating costs. 

Through payment arrangements, convenient payment options, and access to resources that can assist, REC has member service representatives available to help you find the right solutions to help you through these difficult times. Use the resources found on this page or connect with one our local representatives using chat, by giving us a call or sending us an email. 

Member-owners who are not facing financial hardships can support others during these challenging times as well. Please take advantage of the opportunities through The Power of Change and our Gift Certificate program. 

Payment Assistance

Find resources to help pay your bill or set up payment arrangements to ease the burden you are facing.

We're Here To Help

Payment Options

REC offers a variety of convenient payment options. In addition find other billing & payment details.

Payment Choices

Member Savings

Our energy experts have a variety of tips that can help you save during challenging times. 

Save Energy

REC STORIES

Over 18,000 REC Members Without Power from Ice Storm

Saturday | February 13, 2021
REC continues to make repairs and restore power that was knocked out as a result of today’s ice storm. As of 6:30 p.m., about 14,000 member-owners rem...
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REC Responds to Ice-Related Outages

Saturday | February 13, 2021
REC crews are responding this afternoon to outages related to the ongoing ice storm, which is steadily causing damage to the Eastern Region of REC’s s...
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Ice Storm Warning, Outages Possible

Friday | February 12, 2021
Most of REC's service area has dodged potential power outages from recent winter storms, but a potential ice storm this weekend threatens to snap that...
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