Looking out for You

Member Service

Beginning Jan. 1, 2026, REC is pleased to to pass on an adjustment to our power costs that will result in a small decrease to member bills. Following a year focused on strengthening the reliability of our electric grid, sharing cost reductions is another way your Cooperative delivers value to you. 

Our team is always looking out for you, and offering ways to help. Through payment arrangements, convenient payment options and access to resources that can assist, REC has member service representatives available to help you find the right solutions to help you with electric bill payments. Use the resources found on this page or connect with one our local representatives using chat, by giving us a call or sending us an email. 

Member-owners can support each other by enrolling in The Power of Change or giving a gift through the Gift Certificate program. 

Payment Assistance

Find resources to help pay your bill or set up payment arrangements to ease the burden you are facing.

Payment Options

REC offers a variety of convenient payment options. In addition find other billing & payment details.

Member Savings

Our energy experts have a variety of tips that can help you save during challenging times. 

REC STORIES

Sharing Safety Info at the Jamboree

Sunday | August 14, 2022
The Madison County Public Schools Back to School Jamboree drew a crowd on Aug. 13.

A Bright Spot in the Parade Lineup

Friday | August 12, 2022
REC helped to kick off the Brandy Station Fair.

REC Hosts Successful 2022 Annual Meeting

Thursday | August 11, 2022
REC member-owners selected three of their peers to serve on REC's Board of Directors.