Looking out for You

Member Service

We understand the challenges everyone is facing due to economic uncertainty and fluctuating costs. 

Through payment arrangements, convenient payment options, and access to resources that can assist, REC has member service representatives available to help you find the right solutions to help you through these difficult times. Use the resources found on this page or connect with one our local representatives using chat, by giving us a call or sending us an email. 

Member-owners who are not facing financial hardships can support others during these challenging times as well. Please take advantage of the opportunities through The Power of Change and our Gift Certificate program. 

Payment Assistance

Find resources to help pay your bill or set up payment arrangements to ease the burden you are facing.

Payment Options

REC offers a variety of convenient payment options. In addition find other billing & payment details.

Member Savings

Our energy experts have a variety of tips that can help you save during challenging times. 

REC STORIES

REC Restoring the Final 4% of Outages

Monday | January 10, 2022
As of Monday morning, less than 3,800 REC member-owners remain without power as a result of Winter Storm Frida, which dumped more than a foot of heavy...
As of Sunday evening, about 6,000 Rappahannock Electric Cooperative member-owners remained without power after historic Winter Storm Frida shook the e...
REC crews, contractors and mutual-aid workers have replaced hundreds of broken poles and restored service to nearly 90,000 members after Winter Storm ...