Looking out for You

Member Service

We understand the challenges everyone is facing due to economic uncertainty and fluctuating costs. 

Through payment arrangements, convenient payment options, and access to resources that can assist, REC has member service representatives available to help you find the right solutions to help you through these difficult times. Use the resources found on this page or connect with one our local representatives using chat, by giving us a call or sending us an email. 

Member-owners who are not facing financial hardships can support others during these challenging times as well. Please take advantage of the opportunities through The Power of Change and our Gift Certificate program. 

Payment Assistance

Find resources to help pay your bill or set up payment arrangements to ease the burden you are facing.

Payment Options

REC offers a variety of convenient payment options. In addition find other billing & payment details.

Member Savings

Our energy experts have a variety of tips that can help you save during challenging times. 

REC STORIES

Tote Bags for WHEAT: REC Supports Local Nonprofit

Wednesday | September 30, 2020
REC continues to find ways to provide support to local organizations whose mission is to provide important resources to their community.

Linemen Help Eagle Scout Complete Project

Wednesday | September 30, 2020
As part of his Eagle Scout project, Aaron Metz, a senior at Sherando High School in Frederick County, has been working with the Stephens City Moose Lo...

Signs on Poles Present Serious Danger for Linemen

Wednesday | September 23, 2020
It seems innocent enough. You are having a yard sale or need to post a lost-pet flier, so you staple a few signs to utility poles.