Reliability

Delivering Power When You Need It Most

With reliability at the core of our mission, we continued investing in technology and infrastructure to keep power flowing - safely and efficiently. 

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Shannon Adams

Reliability You Can Count On: 
A Member's View of REC's Commitment to Service

"I’ve never lived anywhere where electricity was this reliable,” she said. “It’s clear that REC is committed to its members, and I know my bill isn’t just paying for power — it’s supporting the work that REC does every day to improve reliability for us."

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Reliability by the Numbers

  • $19.2 million invested in reliability improvements. 
  • 6,000 poles added or replaced. 
  • 34,800+ poles inspected with drones.
  • 6,000+ hazard trees removed. 
  • 9,000 animal guards added to prevent power disruptions. 
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Reliability in Action

REC STORIES

As of this afternoon, REC has restored all outages related to the winter storm that roared through Virginia on Wednesday.

REC Warns of Holiday Time Phone Scams

Saturday | December 19, 2020
REC has received reports of fraudulent callers demanding immediate payment from the cooperative’s member-owners.

Outage Restoration Nearly Complete

Friday | December 18, 2020
As of 5 p.m., REC has restored service to about 98 percent of member-owners who lost power in this week’s winter storm.