Reliability

Delivering Power When You Need It Most

With reliability at the core of our mission, we continued investing in technology and infrastructure to keep power flowing - safely and efficiently. 

spacer

 

Shannon Adams

Reliability You Can Count On: 
A Member's View of REC's Commitment to Service

"I’ve never lived anywhere where electricity was this reliable,” she said. “It’s clear that REC is committed to its members, and I know my bill isn’t just paying for power — it’s supporting the work that REC does every day to improve reliability for us."

Read Full Story Video

spacer

 

Reliability by the Numbers

  • $19.2 million invested in reliability improvements. 
  • 6,000 poles added or replaced. 
  • 34,800+ poles inspected with drones.
  • 6,000+ hazard trees removed. 
  • 9,000 animal guards added to prevent power disruptions. 
spacer

 

Reliability in Action

REC STORIES

REC Recognized for Strong Customer Satisfaction

Thursday | September 26, 2024
REC members have spoken, and as a result the Cooperative and its employees earned both a 2023 and a 2024 Customer Satisfaction Award from the American...
Over the summer, REC’s Vegetation Management team supported the Virginia State Arboretum’s initiative to pollinate American chestnut trees at Blandy E...

REC Warns of In-Person Impersonation Scams

Friday | September 20, 2024
REC has seen an increase in potential in-person scams in the southeast portion of its service area.