Reliability

Delivering Power When You Need It Most

With reliability at the core of our mission, we continued investing in technology and infrastructure to keep power flowing - safely and efficiently. 

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Shannon Adams

Reliability You Can Count On: 
A Member's View of REC's Commitment to Service

"I’ve never lived anywhere where electricity was this reliable,” she said. “It’s clear that REC is committed to its members, and I know my bill isn’t just paying for power — it’s supporting the work that REC does every day to improve reliability for us."

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Reliability by the Numbers

  • $19.2 million invested in reliability improvements. 
  • 6,000 poles added or replaced. 
  • 34,800+ poles inspected with drones.
  • 6,000+ hazard trees removed. 
  • 9,000 animal guards added to prevent power disruptions. 
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Reliability in Action

REC STORIES

Brad Good and his REC line crew headed out to the back country of Berryville on an overcast Thursday, where they replaced three aging poles.
The Swann family lost everything in February 2016 when a tornado roared through Essex County, leaving a sea of destruction in its wake. With September...

'Without You Guys, We'd Be in the Dark'

Tuesday | September 3, 2024
Crews and contractors worked through the night to make repairs and restore power after severe storms caused widespread damage.