Reliability

Delivering Power When You Need It Most

With reliability at the core of our mission, we continued investing in technology and infrastructure to keep power flowing - safely and efficiently. 

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Shannon Adams

Reliability You Can Count On: 
A Member's View of REC's Commitment to Service

"I’ve never lived anywhere where electricity was this reliable,” she said. “It’s clear that REC is committed to its members, and I know my bill isn’t just paying for power — it’s supporting the work that REC does every day to improve reliability for us."

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Reliability by the Numbers

  • $19.2 million invested in reliability improvements. 
  • 6,000 poles added or replaced. 
  • 34,800+ poles inspected with drones.
  • 6,000+ hazard trees removed. 
  • 9,000 animal guards added to prevent power disruptions. 
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Reliability in Action

REC STORIES

REC Warns of Potential Phone Scams

Monday | September 16, 2019
REC urges members to be alert for phone calls from scammers who claim to be from REC stating that accounts are overdue.

REC Linemen Bring the Gift of Light to Bolivia

Wednesday | September 4, 2019
Today, six REC employees are traveling to rural Bolivia with twelve other linemen from Virginia and Maryland. The crew will be there for three weeks w...
So while REC crews always stand ready to respond to storms big and small, member-owners are urged to prepare their families – and their homes – for th...