Reliability

Delivering Power When You Need It Most

With reliability at the core of our mission, we continued investing in technology and infrastructure to keep power flowing - safely and efficiently. 

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Shannon Adams

Reliability You Can Count On: 
A Member's View of REC's Commitment to Service

"I’ve never lived anywhere where electricity was this reliable,” she said. “It’s clear that REC is committed to its members, and I know my bill isn’t just paying for power — it’s supporting the work that REC does every day to improve reliability for us."

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Reliability by the Numbers

  • $19.2 million invested in reliability improvements. 
  • 6,000 poles added or replaced. 
  • 34,800+ poles inspected with drones.
  • 6,000+ hazard trees removed. 
  • 9,000 animal guards added to prevent power disruptions. 
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Reliability in Action

REC STORIES

REC Crews Respond to Outages after Storm

Friday | October 12, 2018
About 5,600 members of REC remain without power this morning after the remnants of Hurricane Michael moved through REC's service territory late Thursd...

The Time to Prepare is Now

Monday | September 10, 2018
Confidence is growing that Hurricane Florence could significantly impact all of REC's service territory.

REC Hosted Telephone Town Hall

Thursday | August 23, 2018
On Thursday, August 23 REC hosted the 2018 Telephone Town Hall event. REC invited a random sample of over 40,000 members to participate in the call. N...