Reliability

Delivering Power When You Need It Most

With reliability at the core of our mission, we continued investing in technology and infrastructure to keep power flowing - safely and efficiently. 

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Shannon Adams

Reliability You Can Count On: 
A Member's View of REC's Commitment to Service

"I’ve never lived anywhere where electricity was this reliable,” she said. “It’s clear that REC is committed to its members, and I know my bill isn’t just paying for power — it’s supporting the work that REC does every day to improve reliability for us."

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Reliability by the Numbers

  • $19.2 million invested in reliability improvements. 
  • 6,000 poles added or replaced. 
  • 34,800+ poles inspected with drones.
  • 6,000+ hazard trees removed. 
  • 9,000 animal guards added to prevent power disruptions. 
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Reliability in Action

REC STORIES

REC and an additional 200 mutual aid workers from Virginia and out-of-state electric co-ops have restored more than 92 percent of the outages caused b...
REC continues to discover more broken poles and extensive damage as crews make their way into previously inaccessible areas, especially west of State ...
REC and mutual aid crews again worked through the night to restore service to about 5,000 members who lost power during the powerful wind storm.