Reliability

Delivering Power When You Need It Most

With reliability at the core of our mission, we continued investing in technology and infrastructure to keep power flowing - safely and efficiently. 

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Shannon Adams

Reliability You Can Count On: 
A Member's View of REC's Commitment to Service

"I’ve never lived anywhere where electricity was this reliable,” she said. “It’s clear that REC is committed to its members, and I know my bill isn’t just paying for power — it’s supporting the work that REC does every day to improve reliability for us."

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Reliability by the Numbers

  • $19.2 million invested in reliability improvements. 
  • 6,000 poles added or replaced. 
  • 34,800+ poles inspected with drones.
  • 6,000+ hazard trees removed. 
  • 9,000 animal guards added to prevent power disruptions. 
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Reliability in Action

REC STORIES

Understanding Your REC Electric Bill

Friday | February 27, 2026
We break down what you see on your REC electric bill, in simple terms.
It can start three different ways: a sudden phone call about your bill, an email that looks like routine account business, or a stranger at your door ...

Why Your Bill Is Higher

Wednesday | February 18, 2026
Higher electric bills can be frustrating, especially when unexpected. During the recent cold spell, home systems had to work harder, which meant using...