Looking out for You

Member Service

We understand the challenges everyone is facing due to economic uncertainty and fluctuating costs. 

Through payment arrangements, convenient payment options, and access to resources that can assist, REC has member service representatives available to help you find the right solutions to help you through these difficult times. Use the resources found on this page or connect with one our local representatives using chat, by giving us a call or sending us an email. 

Member-owners who are not facing financial hardships can support others during these challenging times as well. Please take advantage of the opportunities through The Power of Change and our Gift Certificate program. 

Payment Assistance

Find resources to help pay your bill or set up payment arrangements to ease the burden you are facing.

We're Here To Help

Payment Options

REC offers a variety of convenient payment options. In addition find other billing & payment details.

Payment Choices

Member Savings

Our energy experts have a variety of tips that can help you save during challenging times. 

Save Energy

REC STORIES

REC Crews Respond to Outages after Storm

Friday | October 12, 2018
About 5,600 members of REC remain without power this morning after the remnants of Hurricane Michael moved through REC's service territory late Thursd...
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The Time to Prepare is Now

Monday | September 10, 2018
Confidence is growing that Hurricane Florence could significantly impact all of REC's service territory.
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REC Hosted Telephone Town Hall

Thursday | August 23, 2018
On Thursday, August 23 REC hosted the 2018 Telephone Town Hall event. REC invited a random sample of over 40,000 members to participate in the call. N...
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