Looking out for You

Member Service

We understand the challenges everyone is facing due to economic uncertainty and fluctuating costs. 

Through payment arrangements, convenient payment options, and access to resources that can assist, REC has member service representatives available to help you find the right solutions to help you through these difficult times. Use the resources found on this page or connect with one our local representatives using chat, by giving us a call or sending us an email. 

Member-owners who are not facing financial hardships can support others during these challenging times as well. Please take advantage of the opportunities through The Power of Change and our Gift Certificate program. 

Payment Assistance

Find resources to help pay your bill or set up payment arrangements to ease the burden you are facing.

We're Here To Help

Payment Options

REC offers a variety of convenient payment options. In addition find other billing & payment details.

Payment Choices

Member Savings

Our energy experts have a variety of tips that can help you save during challenging times. 

Save Energy

REC STORIES

REC Warns of Phone Scam

Tuesday | August 21, 2018
REC have received phone calls from scammers claiming to be from REC stating the members’ accounts are overdue. The scam calls have been received by me...
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REC Members Elect Peers to Lead Co-op

Thursday | August 16, 2018
REC members selected three of their peers to serve on REC’s Board of Directors. More than 6,400 members participated in the election by returning thei...
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Statement on Petition Filed with the Virginia State Corporation Commission

Friday | July 27, 2018
REC's Board of Directors fully respects our members and the democratic process of governing their Cooperative.
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