Reliability

Delivering Power When You Need It Most

With reliability at the core of our mission, we continued investing in technology and infrastructure to keep power flowing - safely and efficiently. 

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Shannon Adams

Reliability You Can Count On: 
A Member's View of REC's Commitment to Service

"I’ve never lived anywhere where electricity was this reliable,” she said. “It’s clear that REC is committed to its members, and I know my bill isn’t just paying for power — it’s supporting the work that REC does every day to improve reliability for us."

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Reliability by the Numbers

  • $19.2 million invested in reliability improvements. 
  • 6,000 poles added or replaced. 
  • 34,800+ poles inspected with drones.
  • 6,000+ hazard trees removed. 
  • 9,000 animal guards added to prevent power disruptions. 
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Reliability in Action

REC STORIES

Rebuilding and Restoring Power in Jamaica

Friday | February 27, 2026
Hurricane Melissa devastated Jamaica's electric infrastructure. America's electric cooperatives answered the call for help, in part with a crew led by...
Extreme cold, like we’ve had this winter, changes how both homes and the electric system operate, even when daily routines stay the same.
The Operations Mobile App is a behind-the-scenes tool that REC crews use to ensure reliability for member-owners.