Reliability

Delivering Power When You Need It Most

With reliability at the core of our mission, we continued investing in technology and infrastructure to keep power flowing - safely and efficiently. 

spacer

 

Shannon Adams

Reliability You Can Count On: 
A Member's View of REC's Commitment to Service

"I’ve never lived anywhere where electricity was this reliable,” she said. “It’s clear that REC is committed to its members, and I know my bill isn’t just paying for power — it’s supporting the work that REC does every day to improve reliability for us."

Read Full Story Video

spacer

 

Reliability by the Numbers

  • $19.2 million invested in reliability improvements. 
  • 6,000 poles added or replaced. 
  • 34,800+ poles inspected with drones.
  • 6,000+ hazard trees removed. 
  • 9,000 animal guards added to prevent power disruptions. 
spacer

 

Reliability in Action

REC STORIES

Most "power blinks" are just a sign of the grid protecting itself.

Rebuilding and Restoring Power in Jamaica

Friday | February 27, 2026
Hurricane Melissa devastated Jamaica's electric infrastructure. America's electric cooperatives answered the call for help, in part with a crew led by...
Extreme cold, like we’ve had this winter, changes how both homes and the electric system operate, even when daily routines stay the same.