Looking out for You

Member Service

Beginning Jan. 1, 2026, REC is pleased to to pass on an adjustment to our power costs that will result in a small decrease to member bills. Following a year focused on strengthening the reliability of our electric grid, sharing cost reductions is another way your Cooperative delivers value to you. 

Our team is always looking out for you, and offering ways to help. Through payment arrangements, convenient payment options and access to resources that can assist, REC has member service representatives available to help you find the right solutions to help you with electric bill payments. Use the resources found on this page or connect with one our local representatives using chat, by giving us a call or sending us an email. 

Member-owners can support each other by enrolling in The Power of Change or giving a gift through the Gift Certificate program. 

Payment Assistance

Find resources to help pay your bill or set up payment arrangements to ease the burden you are facing.

Payment Options

REC offers a variety of convenient payment options. In addition find other billing & payment details.

Member Savings

Our energy experts have a variety of tips that can help you save during challenging times. 

REC STORIES

The Swann family lost everything in February 2016 when a tornado roared through Essex County, leaving a sea of destruction in its wake. With September...

'Without You Guys, We'd Be in the Dark'

Tuesday | September 3, 2024
Crews and contractors worked through the night to make repairs and restore power after severe storms caused widespread damage.
REC proudly marks a significant milestone in its mission to ensure broadband connectivity across our communities, with 5,000 Cooperative members now e...