Looking out for You

Member Service

Beginning Jan. 1, 2026, REC is pleased to to pass on an adjustment to our power costs that will result in a small decrease to member bills. Following a year focused on strengthening the reliability of our electric grid, sharing cost reductions is another way your Cooperative delivers value to you. 

Our team is always looking out for you, and offering ways to help. Through payment arrangements, convenient payment options and access to resources that can assist, REC has member service representatives available to help you find the right solutions to help you with electric bill payments. Use the resources found on this page or connect with one our local representatives using chat, by giving us a call or sending us an email. 

Member-owners can support each other by enrolling in The Power of Change or giving a gift through the Gift Certificate program. 

Payment Assistance

Find resources to help pay your bill or set up payment arrangements to ease the burden you are facing.

We're Here To Help

Payment Options

REC offers a variety of convenient payment options. In addition find other billing & payment details.

Payment Choices

Member Savings

Our energy experts have a variety of tips that can help you save during challenging times. 

Save Energy

REC STORIES

REC Supports Efforts to Revive Native Tree Species

Tuesday | September 24, 2024
Over the summer, REC’s Vegetation Management team supported the Virginia State Arboretum’s initiative to pollinate American chestnut trees at Blandy E...
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REC Warns of In-Person Impersonation Scams

Friday | September 20, 2024
REC has seen an increase in potential in-person scams in the southeast portion of its service area.
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Three Poles, One Mission - Strengthening Reliability

Wednesday | September 11, 2024
Brad Good and his REC line crew headed out to the back country of Berryville on an overcast Thursday, where they replaced three aging poles.
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