REC teams use many tools to ensure reliability for member-owners, from the very visible, like the Cooperative’s yellow trucks and online outage map (outagemap.myrec.coop), to tools that are truly behind the scenes. The Operations Mobile Application (OMA) is one of the latter.
“OMA bridges the gap between the field and the operations center, delivering real-time outage data directly to our crews so they can make safer, faster and more informed restoration decisions,” said Arthur Wholey, senior director – operations & construction. “It keeps our information aligned, our teams connected and our service dependable when members need us most.”
REC crews use the application to view outage data as they are responding from the field. It’s an important link between the field and the operations center that keeps information consistent and timely and provides crews with the needed details for restoration eff orts.
Here are three top ways this application helps REC crews improve reliability and restore outages:
1. Ensures field crews and system operations centers are viewing the same maps.
2. Passes along any notes, comments and safety information that is relevant to the specific outage event.
3. Captures real-time actions that ensure reliable power for members.
