OFFICE HOURS
8 a.m.- 5 p.m., Monday-Friday
(except holidays)
TELEPHONE HOURS
7 a.m. - 7 p.m., Monday-Friday
Outage Reporting available
24 hours a day.
We understand that these are challenging times for many. We're here to help you find resources to help pay your bill or set up payment arrangements to ease the burden you are facing.
TOLL FREE: 800-552-3904
Jennifer Cox, Member Services Representative; Eliza Obenchain, Member Services Representative; Christina Lawson, Key Accounts Executive; and Scott Ricketts, Member Services Field Representative, attended Front Royal’s Festival of Leaves on Saturday, Oct. 15. They passed out REC goodies and talking about Vividly Brighter Charging and Outage Text Alerts.
New Storm Threatens Another Round of Outages: Prepare Now
REC’s Outage Restoration Nears Completion after Ice Storm
REC Restores More Than 90% of Power Outages after Ice Storm