Looking out for You

Member Service

We understand the challenges everyone is facing due to economic uncertainty and fluctuating costs. 

Through payment arrangements, convenient payment options, and access to resources that can assist, REC has member service representatives available to help you find the right solutions to help you through these difficult times. Use the resources found on this page or connect with one our local representatives using chat, by giving us a call or sending us an email. 

Member-owners who are not facing financial hardships can support others during these challenging times as well. Please take advantage of the opportunities through The Power of Change and our Gift Certificate program. 

Payment Assistance

Find resources to help pay your bill or set up payment arrangements to ease the burden you are facing.

We're Here To Help

Payment Options

REC offers a variety of convenient payment options. In addition find other billing & payment details.

Payment Choices

Member Savings

Our energy experts have a variety of tips that can help you save during challenging times. 

Save Energy

REC STORIES

REC Expects Multi-Day Outage Event after Winter Storm Frida

Monday | January 3, 2022
REC took a direct hit today from Winter Storm Frida, which downed power lines, toppled trees and knocked out power to more than 90,000 member-owners a...
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REC Responds to Widespread Outages Caused by Snow Storm

Monday | January 3, 2022
REC crews are responding this morning to outages related to the winter storm. Heavy, wet snow and high winds are causing damage to throughout REC’s 22...
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REC Joins Holiday Festivities at Bowling Green Christmas Parade

Monday | December 13, 2021
With the trucks decked out in lights and a snowman strapped in the truck bed, REC joined the holiday fun at the Bowling Green Christmas Parade on Dec....
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