Looking out for You

Member Service

Beginning Jan. 1, 2026, REC is pleased to to pass on an adjustment to our power costs that will result in a small decrease to member bills. Following a year focused on strengthening the reliability of our electric grid, sharing cost reductions is another way your Cooperative delivers value to you. 

Our team is always looking out for you, and offering ways to help. Through payment arrangements, convenient payment options and access to resources that can assist, REC has member service representatives available to help you find the right solutions to help you with electric bill payments. Use the resources found on this page or connect with one our local representatives using chat, by giving us a call or sending us an email. 

Member-owners can support each other by enrolling in The Power of Change or giving a gift through the Gift Certificate program. 

Payment Assistance

Find resources to help pay your bill or set up payment arrangements to ease the burden you are facing.

We're Here To Help

Payment Options

REC offers a variety of convenient payment options. In addition find other billing & payment details.

Payment Choices

Member Savings

Our energy experts have a variety of tips that can help you save during challenging times. 

Save Energy

REC STORIES

REC Joins Electric School Bus Initiative

Thursday | February 17, 2022
In an effort to deploy electric school buses in rural communities, REC has joined the Beneficial Electrification League’s (BEL) Electric School Bus in...
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REC Names New Managing Director – Regional Operations

Wednesday | February 16, 2022
REC has promoted Jason Satterwhite to Managing Director – Regional Operations for the Eastern Region. 
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REC Prepares for Weekend Winter Storm

Thursday | January 27, 2022
REC is prepared for a potential winter storm that could affect parts of the Cooperative’s 22-county service territory late Friday afternoon into Satur...
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