Looking out for You

Member Service

Beginning Jan. 1, 2026, REC is pleased to to pass on an adjustment to our power costs that will result in a small decrease to member bills. Following a year focused on strengthening the reliability of our electric grid, sharing cost reductions is another way your Cooperative delivers value to you. 

Our team is always looking out for you, and offering ways to help. Through payment arrangements, convenient payment options and access to resources that can assist, REC has member service representatives available to help you find the right solutions to help you with electric bill payments. Use the resources found on this page or connect with one our local representatives using chat, by giving us a call or sending us an email. 

Member-owners can support each other by enrolling in The Power of Change or giving a gift through the Gift Certificate program. 

Payment Assistance

Find resources to help pay your bill or set up payment arrangements to ease the burden you are facing.

We're Here To Help

Payment Options

REC offers a variety of convenient payment options. In addition find other billing & payment details.

Payment Choices

Member Savings

Our energy experts have a variety of tips that can help you save during challenging times. 

Save Energy

REC STORIES

REC Restores More than 99% of Power Outages

Tuesday | January 11, 2022
REC crews, contractors and mutual-aid workers continue to make the final repairs necessary to restore about 700 outages related to Winter Storm Frida.
Read more >

REC Crews Near Outage Completion after Historic Winter Storm

Monday | January 10, 2022
REC crews, mutual-aid workers and contractors inched closer to restoring the remaining outages after Winter Storm Frida pummeled its 22-county service...
Read more >

REC Restoring the Final 4% of Outages

Monday | January 10, 2022
As of Monday morning, less than 3,800 REC member-owners remain without power as a result of Winter Storm Frida, which dumped more than a foot of heavy...
Read more >