Looking out for You

Member Service

Beginning Jan. 1, 2026, REC is pleased to to pass on an adjustment to our power costs that will result in a small decrease to member bills. Following a year focused on strengthening the reliability of our electric grid, sharing cost reductions is another way your Cooperative delivers value to you. 

Our team is always looking out for you, and offering ways to help. Through payment arrangements, convenient payment options and access to resources that can assist, REC has member service representatives available to help you find the right solutions to help you with electric bill payments. Use the resources found on this page or connect with one our local representatives using chat, by giving us a call or sending us an email. 

Member-owners can support each other by enrolling in The Power of Change or giving a gift through the Gift Certificate program. 

Payment Assistance

Find resources to help pay your bill or set up payment arrangements to ease the burden you are facing.

We're Here To Help

Payment Options

REC offers a variety of convenient payment options. In addition find other billing & payment details.

Payment Choices

Member Savings

Our energy experts have a variety of tips that can help you save during challenging times. 

Save Energy

REC STORIES

Prepare Now for Tropical Storm Elsa

Wednesday | July 7, 2021
Heavy rain and wind gusts up to 40 mph could impact much of Virginia beginning Thursday evening and continuing into Friday as Tropical Storm Elsa pass...
Read more >

Brian Doherty Selected as Managing Director – External Affairs

Tuesday | July 6, 2021
Brian Doherty has joined REC as Managing Director - External Affairs.
Read more >

REC Board Elections Open: Member-Owners Urged to Participate

Thursday | July 1, 2021
Member-owners of REC will elect three members to the Cooperative’s Board of Directors as part of the virtual Annual Meeting on Wednesday, Aug. 11. 
Read more >