Looking out for You

Member Service

Whether you need more flexibility with your bill, want better visibility into your energy use, or are looking for financial assistance resources, REC offers a variety of options to support you.

If you are concerned about your bill, we encourage you to explore the resources below or connect with our team of local member services representatives. You can chat with us at myrec.coop or call 1-800-552-3904. We can also help connect you with additional assistance programs available in your community or across the state.

Member-owners can support each other by enrolling in The Power of Change or giving a gift through the Gift of Electricity program. 

Payment Assistance

Find resources to help pay your bill or set up payment arrangements to ease the burden you are facing.

We're Here To Help

Payment Options

REC offers a variety of convenient payment options. In addition find other billing & payment details.

Payment Choices

Member Savings

Our energy experts have a variety of tips that can help you save during challenging times. 

Save Energy

You can help a friend, neighbor or stranger during these challenging times. Purchase a gift certificate and help someone else get caught up on their electric bill.

Give the Gift of Electricity

REC STORIES

REC Warns of Phone Scam

Tuesday | August 21, 2018
REC have received phone calls from scammers claiming to be from REC stating the members’ accounts are overdue. The scam calls have been received by me...
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REC Members Elect Peers to Lead Co-op

Thursday | August 16, 2018
REC members selected three of their peers to serve on REC’s Board of Directors. More than 6,400 members participated in the election by returning thei...
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Statement on Petition Filed with the Virginia State Corporation Commission

Friday | July 27, 2018
REC's Board of Directors fully respects our members and the democratic process of governing their Cooperative.
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