Looking out for You

Member Service

Whether you need more flexibility with your bill, want better visibility into your energy use, or are looking for financial assistance resources, REC offers a variety of options to support you.

If you are concerned about your bill, we encourage you to explore the resources below or connect with our team of local member services representatives. You can chat with us at myrec.coop or call 1-800-552-3904. We can also help connect you with additional assistance programs available in your community or across the state.

Member-owners can support each other by enrolling in The Power of Change or giving a gift through the Gift of Electricity program. 

Payment Assistance

Find resources to help pay your bill or set up payment arrangements to ease the burden you are facing.

We're Here To Help

Payment Options

REC offers a variety of convenient payment options. In addition find other billing & payment details.

Payment Choices

Member Savings

Our energy experts have a variety of tips that can help you save during challenging times. 

Save Energy

You can help a friend, neighbor or stranger during these challenging times. Purchase a gift certificate and help someone else get caught up on their electric bill.

Give the Gift of Electricity

REC STORIES

REC Sponsors Richmond Youth Legislative Day

Friday | February 9, 2018
To show the importance of being involved in the legislative process, REC recently hosted its annual Richmond Youth Legislative Day.
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REC Names New Eastern Region Director of Member Services and Community Relations

Wednesday | February 7, 2018
Ann M. Lewis was recently promoted to director of member services and community relations for REC.
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REC Seeks Approval of Community Solar Pilot Program

Wednesday | January 31, 2018
On Tuesday, January 30, REC, along with three fellow Virginia electric cooperatives, began seeking formal approval of a pilot program to provide addit...
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