Looking out for You

Member Service

Beginning Jan. 1, 2026, REC is pleased to to pass on an adjustment to our power costs that will result in a small decrease to member bills. Following a year focused on strengthening the reliability of our electric grid, sharing cost reductions is another way your Cooperative delivers value to you. 

Our team is always looking out for you, and offering ways to help. Through payment arrangements, convenient payment options and access to resources that can assist, REC has member service representatives available to help you find the right solutions to help you with electric bill payments. Use the resources found on this page or connect with one our local representatives using chat, by giving us a call or sending us an email. 

Member-owners can support each other by enrolling in The Power of Change or giving a gift through the Gift Certificate program. 

Payment Assistance

Find resources to help pay your bill or set up payment arrangements to ease the burden you are facing.

We're Here To Help

Payment Options

REC offers a variety of convenient payment options. In addition find other billing & payment details.

Payment Choices

Member Savings

Our energy experts have a variety of tips that can help you save during challenging times. 

Save Energy

REC STORIES

Madison County Parade & Fair

Thursday | July 25, 2024
REC employees helped kick off the Madison County Fair with a parade.
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REC at the Farmers Market: July 2024

Tuesday | July 23, 2024
In July, REC employees visited three Farmers Markets, connecting with the community and sharing information with members.
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Nonprofits: Funds Available through REC’s The Power of Change

Tuesday | July 16, 2024
REC invites nonprofits to apply for funding from The Power of Change. The deadline to apply for the latest round of funding is Aug. 10, 2024.
Read more >