Looking out for You

Member Service

REC members will see an increase in the power cost adjustment (PCA) on electric bills issued on or after May 1, 2026. The PCA reflects the cost of wholesale power purchased by the Cooperative on behalf of its members.

We understand that changes to your electric bill can be challenging, and you don’t have to navigate it alone. Our team is here to help you find solutions that work for your situation.

Whether you need more flexibility with your bill, want better visibility into your energy use, or are looking for financial assistance resources, REC offers a variety of options to support you.

If you are concerned about your bill, we encourage you to explore the resources below or connect with our team of local member services representatives. You can chat with us at myrec.coop or call 1-800-552-3904. We can also help connect you with additional assistance programs available in your community or across the state.

Member-owners can support each other by enrolling in The Power of Change or giving a gift through the Gift of Electricity program. 

Payment Assistance

Find resources to help pay your bill or set up payment arrangements to ease the burden you are facing.

We're Here To Help

Payment Options

REC offers a variety of convenient payment options. In addition find other billing & payment details.

Payment Choices

Member Savings

Our energy experts have a variety of tips that can help you save during challenging times. 

Save Energy

You can help a friend, neighbor or stranger during these challenging times. Purchase a gift certificate and help someone else get caught up on their electric bill.

Give the Gift of Electricity

REC STORIES

REC Names Director - Distribution Design

Thursday | October 31, 2024
REC has promoted Nathan Fewell to Director – Distribution Design. In his new role, Fewell will provide oversight of distribution design activities, en...
Read more >

The Light After the Storm: REC Teams Return after Helping Communities Hit by Hurricane Helene

Wednesday | October 30, 2024
As Hurricane Helene tore its way across Florida’s Gulf Coast on Thursday, Sept. 26, the inland areas of Georgia, Tennessee and the Carolinas braced fo...
Read more >

Chief Human Resources Officer Named at Rappahannock Electric Cooperative

Tuesday | October 29, 2024
REC has promoted Patricia J. Hatcher to Chief Human Resources Officer (CHRO). In her new role, Hatcher is responsible for developing and executing hum...
Read more >