Looking out for You

Member Service

Beginning Jan. 1, 2026, REC is pleased to to pass on an adjustment to our power costs that will result in a small decrease to member bills. Following a year focused on strengthening the reliability of our electric grid, sharing cost reductions is another way your Cooperative delivers value to you. 

Our team is always looking out for you, and offering ways to help. Through payment arrangements, convenient payment options and access to resources that can assist, REC has member service representatives available to help you find the right solutions to help you with electric bill payments. Use the resources found on this page or connect with one our local representatives using chat, by giving us a call or sending us an email. 

Member-owners can support each other by enrolling in The Power of Change or giving a gift through the Gift Certificate program. 

Payment Assistance

Find resources to help pay your bill or set up payment arrangements to ease the burden you are facing.

We're Here To Help

Payment Options

REC offers a variety of convenient payment options. In addition find other billing & payment details.

Payment Choices

Member Savings

Our energy experts have a variety of tips that can help you save during challenging times. 

Save Energy

REC STORIES

Arbor Day at Milton Valley Cemetery

Thursday | April 20, 2023
To celebrate Arbor Day, members of REC's Vegetation Management Department partnered with Clarke County to plant a dogwood at Milton Valley Cemetery in...
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Arbor Day with Madison Co-op Extension

Thursday | April 20, 2023
As part of the annual Arbor Day festivities, members of REC's Vegetation Management Department planted a Red Maple with students from Madison Primary ...
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Think Safety First and Contact VA811 if Digging

Tuesday | April 18, 2023
April is National Safe Digging Month, and REC reminds homeowners and professional excavators to always visit VA811.com before digging on any property....
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