Looking out for You

Member Service

Beginning Jan. 1, 2026, REC is pleased to to pass on an adjustment to our power costs that will result in a small decrease to member bills. Following a year focused on strengthening the reliability of our electric grid, sharing cost reductions is another way your Cooperative delivers value to you. 

Our team is always looking out for you, and offering ways to help. Through payment arrangements, convenient payment options and access to resources that can assist, REC has member service representatives available to help you find the right solutions to help you with electric bill payments. Use the resources found on this page or connect with one our local representatives using chat, by giving us a call or sending us an email. 

Member-owners can support each other by enrolling in The Power of Change or giving a gift through the Gift Certificate program. 

Payment Assistance

Find resources to help pay your bill or set up payment arrangements to ease the burden you are facing.

We're Here To Help

Payment Options

REC offers a variety of convenient payment options. In addition find other billing & payment details.

Payment Choices

Member Savings

Our energy experts have a variety of tips that can help you save during challenging times. 

Save Energy

REC STORIES

REC: All Remaining Outages to be Restored by Evening

Saturday | December 24, 2022
Fewer than 400 REC member-owners remain without power this morning, down from a peak of more than 7,000 following the historic cold front and winds th...
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REC Restores Power to 6,000-Plus Member-Owners

Friday | December 23, 2022
REC crews, contractors and related teams restored power to more than 6,000 member-owners on Friday after relentless winds battered the state all day.
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REC Works to Restore Outages as Historic Cold Front Roars through Va.

Friday | December 23, 2022
REC crews, contractors and related field teams have already restored more than 5,000 outages that occurred after powerful winds today followed yesterd...
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