REC has received reports of fraudulent callers demanding immediate payment from the cooperative’s member-owners. REC urges members to be alert for phone calls from scammers who claim to be from REC stating that accounts are overdue and payment is due immediately.
“The holiday season is supposed to be filled with joy, but it’s also a time when people get fraudulent messages,” said Casey Hollins, director of communications and public relations. “We encourage our members to be vigilant and aware of these scams.”
If you receive a suspicious call, please keep the following in mind:
• At this time, REC has suspended disconnections for non-payment.
• The Cooperative is not calling to demand payment on accounts that have fallen behind.
• REC does not use collection agencies to contact members by phone.
• If you receive a phone call from someone claiming to be an REC employee demanding immediate payment, report the suspicious activity to local law enforcement.
If you are uncertain if a call you received came from a legitimate REC representative please call REC directly at 1-800-552-3904 to confirm. In addition, share this important warning with neighbors, friends and family to help others avoid becoming victims of this scam.
