Looking out for You

Member Service

Beginning Jan. 1, 2026, REC is pleased to to pass on an adjustment to our power costs that will result in a small decrease to member bills. Following a year focused on strengthening the reliability of our electric grid, sharing cost reductions is another way your Cooperative delivers value to you. 

Our team is always looking out for you, and offering ways to help. Through payment arrangements, convenient payment options and access to resources that can assist, REC has member service representatives available to help you find the right solutions to help you with electric bill payments. Use the resources found on this page or connect with one our local representatives using chat, by giving us a call or sending us an email. 

Member-owners can support each other by enrolling in The Power of Change or giving a gift through the Gift Certificate program. 

Payment Assistance

Find resources to help pay your bill or set up payment arrangements to ease the burden you are facing.

We're Here To Help

Payment Options

REC offers a variety of convenient payment options. In addition find other billing & payment details.

Payment Choices

Member Savings

Our energy experts have a variety of tips that can help you save during challenging times. 

Save Energy

REC STORIES

Rebuilding and Restoring Power in Jamaica

Friday | February 27, 2026
Hurricane Melissa devastated Jamaica's electric infrastructure. America's electric cooperatives answered the call for help, in part with a crew led by...
Read more >

Why Your Electric Bill May Look Different During Extreme Cold

Friday | February 27, 2026
Extreme cold, like we’ve had this winter, changes how both homes and the electric system operate, even when daily routines stay the same.
Read more >

Behind the Scenes Technology and Tools Speed Up Outage Recovery

Friday | February 27, 2026
The Operations Mobile App is a behind-the-scenes tool that REC crews use to ensure reliability for member-owners.
Read more >