Looking out for You

Member Service

We understand the challenges everyone is facing due to economic uncertainty and fluctuating costs. 

Through payment arrangements, convenient payment options, and access to resources that can assist, REC has member service representatives available to help you find the right solutions to help you through these difficult times. Use the resources found on this page or connect with one our local representatives using chat, by giving us a call or sending us an email. 

Member-owners who are not facing financial hardships can support others during these challenging times as well. Please take advantage of the opportunities through The Power of Change and our Gift Certificate program. 

Payment Assistance

Find resources to help pay your bill or set up payment arrangements to ease the burden you are facing.

We're Here To Help

Payment Options

REC offers a variety of convenient payment options. In addition find other billing & payment details.

Payment Choices

Member Savings

Our energy experts have a variety of tips that can help you save during challenging times. 

Save Energy

REC STORIES

REC Urges Members to Know What’s Below: Contact VA811 Before You Dig

Wednesday | April 16, 2025
With warmer weather inviting more outdoor projects, REC urges members to prioritize safety by contacting VA811 before starting any digging project.
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Spring Energy-Savings Checklist

Wednesday | April 16, 2025
Use the handy check list below to find fast, easy and low-cost steps you can take today to start saving energy to save money.
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REC CEO Engages with Members in Telephone Town Hall

Friday | April 4, 2025
REC's President and CEO John Hewa spent Thursday evening with REC member-owners on a telephone town hall.
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