Looking out for You

Member Service

We understand the challenges everyone is facing due to economic uncertainty and fluctuating costs. 

Through payment arrangements, convenient payment options, and access to resources that can assist, REC has member service representatives available to help you find the right solutions to help you through these difficult times. Use the resources found on this page or connect with one our local representatives using chat, by giving us a call or sending us an email. 

Member-owners who are not facing financial hardships can support others during these challenging times as well. Please take advantage of the opportunities through The Power of Change and our Gift Certificate program. 

Payment Assistance

Find resources to help pay your bill or set up payment arrangements to ease the burden you are facing.

We're Here To Help

Payment Options

REC offers a variety of convenient payment options. In addition find other billing & payment details.

Payment Choices

Member Savings

Our energy experts have a variety of tips that can help you save during challenging times. 

Save Energy

REC STORIES

The True Gift of Electricity

Tuesday | December 22, 2020
REC makes it is easy for anyone to provide a little help on a friend, neighbor or relative’s electric account.
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REC Member-Owners Eligible for Coronavirus Relief Funding

Monday | December 21, 2020
REC is assisting with the distribution of Coronavirus Relief Funds to member-owners who fell behind on electric bill payments between March 1, 2020 an...
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REC Completes Outage Restoration after Winter Storm

Saturday | December 19, 2020
As of this afternoon, REC has restored all outages related to the winter storm that roared through Virginia on Wednesday.
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