Looking out for You

Member Service

Beginning Jan. 1, 2026, REC is pleased to to pass on an adjustment to our power costs that will result in a small decrease to member bills. Following a year focused on strengthening the reliability of our electric grid, sharing cost reductions is another way your Cooperative delivers value to you. 

Our team is always looking out for you, and offering ways to help. Through payment arrangements, convenient payment options and access to resources that can assist, REC has member service representatives available to help you find the right solutions to help you with electric bill payments. Use the resources found on this page or connect with one our local representatives using chat, by giving us a call or sending us an email. 

Member-owners can support each other by enrolling in The Power of Change or giving a gift through the Gift Certificate program. 

Payment Assistance

Find resources to help pay your bill or set up payment arrangements to ease the burden you are facing.

We're Here To Help

Payment Options

REC offers a variety of convenient payment options. In addition find other billing & payment details.

Payment Choices

Member Savings

Our energy experts have a variety of tips that can help you save during challenging times. 

Save Energy

REC STORIES

REC Recognized by Arbor Day Foundation

Monday | May 24, 2021
For the 19th straight year, REC received the Tree Line USA designation from The Arbor Day Foundation.
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REC Supports Madison Day Volunteers

Friday | May 21, 2021
The COVID-19 pandemic changed a lot over the last year. One thing it hasn’t changed, however, is how people come together to support their community.
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Power Restored After Strong Storms Leave Nearly 20,000 without Electricity

Wednesday | May 5, 2021
Following a severe thunderstorm on Tuesday, May 4th, power has been restored to all except just over 500 as of 9 a.m. Wednesday, May 5th.
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