Looking out for You

Member Service

We understand the challenges everyone is facing due to economic uncertainty and fluctuating costs. 

Through payment arrangements, convenient payment options, and access to resources that can assist, REC has member service representatives available to help you find the right solutions to help you through these difficult times. Use the resources found on this page or connect with one our local representatives using chat, by giving us a call or sending us an email. 

Member-owners who are not facing financial hardships can support others during these challenging times as well. Please take advantage of the opportunities through The Power of Change and our Gift Certificate program. 

Payment Assistance

Find resources to help pay your bill or set up payment arrangements to ease the burden you are facing.

We're Here To Help

Payment Options

REC offers a variety of convenient payment options. In addition find other billing & payment details.

Payment Choices

Member Savings

Our energy experts have a variety of tips that can help you save during challenging times. 

Save Energy

REC STORIES

REC Warns of Holiday Time Phone Scams

Saturday | December 19, 2020
REC has received reports of fraudulent callers demanding immediate payment from the cooperative’s member-owners.
Read more >

Outage Restoration Nearly Complete

Friday | December 18, 2020
As of 5 p.m., REC has restored service to about 98 percent of member-owners who lost power in this week’s winter storm.
Read more >

REC Restores Power to 90% of Member-Owners

Friday | December 18, 2020
As of 9 a.m., REC had restored service to 90% of member-owners who lost power during Wednesday’s winter storm.  To speed up the restoration process...
Read more >