Looking out for You

Member Service

We understand the challenges everyone is facing due to economic uncertainty and fluctuating costs. 

Through payment arrangements, convenient payment options, and access to resources that can assist, REC has member service representatives available to help you find the right solutions to help you through these difficult times. Use the resources found on this page or connect with one our local representatives using chat, by giving us a call or sending us an email. 

Member-owners who are not facing financial hardships can support others during these challenging times as well. Please take advantage of the opportunities through The Power of Change and our Gift Certificate program. 

Payment Assistance

Find resources to help pay your bill or set up payment arrangements to ease the burden you are facing.

Payment Options

REC offers a variety of convenient payment options. In addition find other billing & payment details.

Member Savings

Our energy experts have a variety of tips that can help you save during challenging times. 

REC STORIES

As of 5:30 p.m., REC had restored service to 65% of member-owners who lost power during Wednesday’s winter storm. To speed up the restoration process,...

Stay Clear of Downed Power Lines

Thursday | December 17, 2020
Always assume a downed power line is energized and dangerous.

Generator Safety: What You Need to Know

Thursday | December 17, 2020
Generators can be a great backup resource, but it’s important that you use them properly and safely.