Looking out for You

Member Service

We understand the challenges everyone is facing due to economic uncertainty and fluctuating costs. 

Through payment arrangements, convenient payment options, and access to resources that can assist, REC has member service representatives available to help you find the right solutions to help you through these difficult times. Use the resources found on this page or connect with one our local representatives using chat, by giving us a call or sending us an email. 

Member-owners who are not facing financial hardships can support others during these challenging times as well. Please take advantage of the opportunities through The Power of Change and our Gift Certificate program. 

Payment Assistance

Find resources to help pay your bill or set up payment arrangements to ease the burden you are facing.

We're Here To Help

Payment Options

REC offers a variety of convenient payment options. In addition find other billing & payment details.

Payment Choices

Member Savings

Our energy experts have a variety of tips that can help you save during challenging times. 

Save Energy

REC STORIES

Restoration Efforts Continue After Winter Storm

Thursday | December 17, 2020
REC crews, contractors and vegetation management teams worked through the night to repair damage and restore service to thousands of member-owners who...
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Winter Storm Knocks Out Power for Thousands of REC Members

Wednesday | December 16, 2020
More than 5,000 member-owners of REC  are without power as of 5 p.m., as today’s winter storm continues to drop rain, ice and heavy wet snow throughou...
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Will Winter Storm Create Power Outages?

Tuesday | December 15, 2020
A major winter storm is expected to hammer the western half of Virginia tomorrow with heavy wet snow and accumulating ice. Will it cause power outages...
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