Looking out for You

Member Service

Beginning Jan. 1, 2026, REC is pleased to to pass on an adjustment to our power costs that will result in a small decrease to member bills. Following a year focused on strengthening the reliability of our electric grid, sharing cost reductions is another way your Cooperative delivers value to you. 

Our team is always looking out for you, and offering ways to help. Through payment arrangements, convenient payment options and access to resources that can assist, REC has member service representatives available to help you find the right solutions to help you with electric bill payments. Use the resources found on this page or connect with one our local representatives using chat, by giving us a call or sending us an email. 

Member-owners can support each other by enrolling in The Power of Change or giving a gift through the Gift Certificate program. 

Payment Assistance

Find resources to help pay your bill or set up payment arrangements to ease the burden you are facing.

We're Here To Help

Payment Options

REC offers a variety of convenient payment options. In addition find other billing & payment details.

Payment Choices

Member Savings

Our energy experts have a variety of tips that can help you save during challenging times. 

Save Energy

REC STORIES

REC Restores More Than 90% of Power Outages after Ice Storm

Monday | February 15, 2021
REC crews, contractors, mutual-aid crews, vegetation management team members and other field personnel made additional progress today, bringing total ...
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REC Prepares to Respond to Ice-Related Outages in Western Region

Monday | February 15, 2021
As the Eastern and Southern portions of Virginia continue to recover from a major ice storm late last week, another ice event is in the forecast to im...
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REC Restores Service to More than 18,000 Member-Owners

Monday | February 15, 2021
REC crews, contractors and mutual-aid workers from out-of-state cooperatives have restored service to more than 18,000 member-owners. As of 11 a.m., a...
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