Looking out for You

Member Service

We understand the challenges everyone is facing due to economic uncertainty and fluctuating costs. 

Through payment arrangements, convenient payment options, and access to resources that can assist, REC has member service representatives available to help you find the right solutions to help you through these difficult times. Use the resources found on this page or connect with one our local representatives using chat, by giving us a call or sending us an email. 

Member-owners who are not facing financial hardships can support others during these challenging times as well. Please take advantage of the opportunities through The Power of Change and our Gift Certificate program. 

Payment Assistance

Find resources to help pay your bill or set up payment arrangements to ease the burden you are facing.

We're Here To Help

Payment Options

REC offers a variety of convenient payment options. In addition find other billing & payment details.

Payment Choices

Member Savings

Our energy experts have a variety of tips that can help you save during challenging times. 

Save Energy

REC STORIES

Video: REC Crews Make Repairs in Lake Caroline after Suspected Tornado

Friday | August 9, 2024
REC lineworkers and contractor teams worked to restore power after outages related to the remnants of Tropical Storm Debby.
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Bringing Smiles to Camp Fantastic

Friday | August 9, 2024
Camp Fantastic provides children with cancer, or are in remission, with a week-long adventure. In an effort to bring smiles and create happy memories,...
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REC Responds to Outages after Powerful Storms, Possible Tornadoes

Friday | August 9, 2024
REC crews and contractors continue to make repairs and restore service after strong storms, including possible tornadoes, roared through Virginia last...
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