A Day in the Life: Member Service Representative, Michelle Wells
A Day in the Life: Member Service Representative, Michelle Wells
Recorded on
Download File

Our conversation today with Michelle Wells, Member Service Representative with REC, included an overview of a typical day. Michelle works out of the Blue Ridge office in Front Royal and deals with local walk-ins and phone calls on a wide variety of topics from service set-ups, disconnects to volunteering at local community events. She is the liaison between members and Rappahannock Electric Cooperative staff/support.

REC STORIES

90 years ago, two determined Virginians carried a message to area rural families and businesses: to get electric service, they might have to build it ...
As a not-for-profit cooperative, REC assigns any margins remaining after expenses to members in the form of capital credits.
Reliability, affordability, storm response and member value guided the conversation June 24 during REC’s second Power Hour telephone town hall of 2026...