We urge member-owners to be alert for phone calls from scammers who claim to be from REC stating that accounts are overdue and payment is due immediately.

If you receive a suspicious call, please keep the following in mind:

  • REC does not use collection agencies to contact members by phone.
  • If you receive a phone call from someone claiming to be an REC employee demanding immediate payment, report the suspicious activity to local law enforcement.

If you are uncertain if a call you received came from a legitimate REC representative please call us directly at 800-552-3904 or contact us using the form below.

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REC STORIES

REC Recognized for Strong Customer Satisfaction

Thursday | September 26, 2024
REC members have spoken, and as a result the Cooperative and its employees earned both a 2023 and a 2024 Customer Satisfaction Award from the American...
Over the summer, REC’s Vegetation Management team supported the Virginia State Arboretum’s initiative to pollinate American chestnut trees at Blandy E...

REC Warns of In-Person Impersonation Scams

Friday | September 20, 2024
REC has seen an increase in potential in-person scams in the southeast portion of its service area.