We urge member-owners to be alert for phone calls from scammers who claim to be from REC stating that accounts are overdue and payment is due immediately.

If you receive a suspicious call, please keep the following in mind:

  • REC does not use collection agencies to contact members by phone.
  • If you receive a phone call from someone claiming to be an REC employee demanding immediate payment, report the suspicious activity to local law enforcement.

If you are uncertain if a call you received came from a legitimate REC representative please call us directly at 800-552-3904 or contact us using the form below.

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REC STORIES

Winter Weather and Your Bill

Monday | February 2, 2026
If your electric bill looks different in the winter months, you’re not alone. In severe cold, your home shifts into a different operating mode.
With extreme cold temperatures expected this week, REC encourages members to remain prepared. Here are tips to staying safe and reducing the impact of...